Returns & Exchanges

At Houseofceylan, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange eligible items within 14 days of delivery.

Return Process

• 1.
  Check Eligibility

  Ensure your items are unworn, unwashed, and still have all original Houseofceylan tags attached to qualify for a return.

• 2.
  Submit Request

  Log into our online portal with your order number and email address to select the items you wish to return and receive a return authorization.

• 3.
  Package Your Items

  Securely pack your items in their original packaging and attach the prepaid shipping label provided during the request process.

• 4.
  Receive Refund

  Once our team inspects your return, we will process your refund to the original payment method within 5-7 business days.